Privacy Policy

Privacy Policy for https://offtrack.thebestlocalpro.com

Introduction

Welcome to https://offtrack.thebestlocalpro.com (hereafter referred to as “Offtrack,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our users worldwide. By using our website and services, you consent to the terms outlined in this policy.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://offtrack.thebestlocalpro.com.
  2. All associated mobile applications, software, and digital services provided by Offtrack.
  3. Any third-party integrations or links accessible through our platform, excluding those governed by separate privacy policies.

Processing Activities

This policy is designed to guide you on the following interactions:

  1. Using Our Services: When you sign up as an authorized user for any of our applications or services, we collect and process personal data necessary for account creation, authentication, and service delivery.
  2. Visiting Our Websites: We track user behavior and preferences when visiting our websites to enhance your experience and provide personalized content.
  3. Communication: Offtrack may send you promotional materials, newsletters, emails, phone calls, or text messages (SMS) with your consent. You can manage these communications through the settings provided in our applications.

Collection of Personal Data

We gather various types of personal information to improve and personalize your experience:

  1. Account Information: This includes your username, email address, and password hash for secure login.
  2. Payment Details: We process payment information securely when you make transactions through our platform, including credit/debit card numbers (partially masked), expiration dates, and billing addresses.
  3. Financial Data: In some cases, we collect financial records to verify user identity or facilitate specific services.
  4. Purchase History: Records of your purchases, order details, and delivery information are stored securely.
  5. Mobile Device Identifiers: We may access unique device identifiers (UDIDs) or similar data from mobile devices used to access our apps.
  6. Location Data: With user consent, we collect location-based information to provide relevant, location-specific services.
  7. Feedback and Reviews: Personal details shared with us through surveys, feedback forms, or product reviews are confidential.
  8. Social Media Information: If you choose to log in using social media accounts, we may access your public profile information from these platforms.
  9. Product Data: Details about the products you view, search for, or purchase on our site contribute to personalized recommendations and shopping experiences.

Cookies and Tracking Technologies

Offtrack employs cookies and similar tracking technologies to enhance user experience:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as login sessions and language preferences.
  2. Preference Cookies: Used to remember your settings and customization choices for a personalized experience.
  3. Analytics Cookies: We use analytics tools to collect data about interactions with our site, which helps us understand user behavior and improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over tracking preferences.

Data Retention and Deletion

We adhere to legal requirements regarding data retention:

  1. Retention Periods: Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, tax/audit requirements, or to resolve disputes.
  2. Data Anonymization: Once data is no longer needed for these purposes, we anonymize or delete it securely to prevent direct identification.

Security Measures

Offtrack prioritizes the security of your personal information:

  1. Encryption: We use encryption protocols (SSL/TLS) to protect data during transmission and at rest.
  2. Secure Third-Party Processing: Offtrack engages trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Control: Our internal access controls restrict data access to authorized personnel only, ensuring confidentiality.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights and Choices

Depending on your location, users are entitled to various rights regarding their personal data:

  1. Access: You can request access to the personal information we hold about you and its current use.
  2. Rectification: If your data is inaccurate or incomplete, you have the right to request its correction.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data from our systems.
  4. Restriction: You may limit or restrict the processing of your personal information under specific conditions.
  5. Portability: Users are entitled to receive their personal data in a structured, commonly used format and have the right to transfer it to another controller.
  6. Objection: You can object to the processing of your data for specific purposes at any time.
  7. Non-Discrimination: No adverse decision may be made solely based on automated processing of your personal information.
  8. Data Appeals and Complaints: If you believe your privacy rights have been infringed, you have the right to file a complaint with us or relevant supervisory authorities.
  9. Withdrawing Consent: You can revoke consent for data processing at any time through account settings or by contacting our privacy team.

Changes to Privacy Policy

Offtrack reserves the right to update this policy:

  1. Any modifications will be posted on this page with an updated effective date.
  2. Material changes will result in enhanced notifications, such as emails or in-app alerts, to ensure users are informed.

Contact Us

For any questions, feedback, or data-related requests, please contact us:

  • Email: [email protected]
  • Mail: Offtrack Privacy Team, 123 Main Street, City, Country – zip code

We are committed to addressing your concerns and ensuring the protection of your personal data.